Refund & Shipping Policy for Sidra Lash Beauty Salon
Refund Policy:
- 1. Product Returns:
We accept returns within 30 days from the date of purchase.
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received.
Returns are accepted for products purchased directly from Sidra Lash Beauty Salon. If you purchased our products from a third-party retailer, please contact them directly for their return policy.
- 2. Refund Process:
To initiate a return, please contact our customer service team at [insert contact email/phone number] within 30 days of receiving your order.
Once your return is approved, you will be provided with a Return Merchandise Authorization (RMA) number.
Please securely package the item(s) you wish to return, including the RMA number, and ship it to our designated return address.
Once we receive and inspect the returned product(s), we will process your refund within [insert number] business days.
Refunds will be issued to the original payment method used for the purchase.
- 3. Shipping Costs:
Customers are responsible for the shipping costs associated with returning products, unless the return is due to a product defect or an error on our part.
- 4. Product Exchanges:
We do not offer direct product exchanges. If you would like to exchange a product, please follow the return process outlined above and place a new order for the desired item.
Shipping Policy:
- 1. Shipping Times:
Orders are typically processed and shipped within +92-3079337917 +92-3232431394 business days of placing the order.
Shipping times may vary depending on your location and the shipping method selected during checkout.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
- 2. Shipping Charges:
Shipping charges are calculated at checkout and are based on the shipping destination, package weight, and selected shipping method.
- 3. Lost or Delayed Shipments:
If your order is lost or significantly delayed in transit, please contact our customer service team, and we will assist in resolving the issue to the best of our ability.
- 4. International Shipping:
We currently offer international shipping to select countries. International customers may be subject to customs duties and taxes, which are the responsibility of the recipient.
- Phone: +923232431394
- Phone: +923079337917
- Email: info@sidraslashbar.com.pk
Note:
Be sure to customize the policy according to your specific business practices, contact information, and any legal requirements in your jurisdiction. Additionally, regularly update your policy to reflect any changes in your business operations or policies.
